Case study | University of Roehampton

A better digital experience, an
empowered marketing team 


We built a new website in Episerver and delivered unique tools to serve higher education audiences worldwide

University of Roehampton provides higher education to thousands of students every year and produces world-class research to change the world for the better.

Following a rebrand, the University was looking for an Episerver partner who could take their new website designs and translate them into a great digital experience. We were commissioned to deliver this project based on our extensive experience creating Episerver environments.

 

The challenge.

Although in line with the University of Roehampton's branding, the new, sleek web design had not been created platform-specific or with a clear experience in mind, which posed an early challenge in the build process. We worked closely with the third party branding studio and the University's team in order to surface the intended outcomes and rethink the UX journey. We redefined the user interface and delivered this build on time and on budget, to a client who was extremely pleased with the Freestyle way of working. 

"Everyone here is very pleased with all the work we’ve done with Freestyle so far.
They have done a great job with the new build."
 

Andrew Mowbray, Head of Web and Digital Engagement at the University of Roehampton

Once live, we collaborated with the University and initially focused on improving the website’s performance to support its marketing ambitions by utilising Episerver’s capabilities to create engaging landing pages and generate leads.

Digital solution.

Homepage optimisation
 

We reviewed emotional analytics reports and used these learnings to inform UX, design and content on a newly redesigned homepage. Taking a mobile-first approach, we surfaced more relevant content and improved Episerver Find by adding an intuitive search function for quicker and more accurate navigation.

Results

20.25% increase in page course views


for undergraduate and postgraduate courses, arriving from the homepage

Homepage bounce rate decreased by 16.84%


in the month after the new homepage went live

10.43% increase in course page views


across undergraduate and postgraduate course pages

Virtual tours and open days

Open days are a big part of attracting new students, but not everyone, especially international students, is able to attend them. We created a virtual open day microsite which provides an immersive and comprehensive experience for prospect students and their families, from the comfort of their own home. We included an interactive timeline explaining the enrolment process.

Extra functionality

We developed a wide range of blocks to house a multitude of content types, perfect for the University’s fast-moving and agile marketing team.

“Building on the foundations from the initial web project, we continue to work with our digital partner, Freestyle, to create new experiences for our audiences. Their expertise in the education sector and Episerver has been invaluable and continues to support our higher education recruitment strategy.”

Andrew Mowbray, Head of Web and Digital Engagement, University of Roehampton

 

Team.

Ben Askew

Creative Director 

Sarah Belfort

Client Services

Perry Feighan

Developer 

Will Carson

Developer 

Charlotte Everard

Project Manager

Chris Yapp

Developer

 

Alan Cooper

  New Business Director 

 

Let's chat solutions.

Drop Alan a line for more information on the work we do, Freestyle Partners (DAM) or to discuss your next project.