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Innovating the membership experience

With Holly Porter

 29 July 2020 🔥11 AM BST | Online event


Your members are getting younger, digitally savvy and their
expectations are evolving. What can 
membership organisations
do to evolve their offer in line with the newest demands?

From services, to delivery, to perks, comms and everything else in-between,
how can membership organisations innovate their approach and offering,
to provide a valuable experience to their ever-changing community base?

Meet our speaker:

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Holly Porter, Membership Director @BCS, The Chartered Institute for IT: the professional body behind the people behind our amazing digital world.

Holly is currently leading the Membership department at BCS, The Chartered Institute for IT. Motivated by customers, trends and opportunities, Holly has enabled growth and engagement across a varied portfolio of brands she has worked at. Her experience is multi-sector, covering retail, industrial, supply chain and SME, with a local and global focus.

She is an expert at joining the dots – whether it’s between services, customer needs, internal programmes or marketing messages. Holly will be talking about her experience across multiple membership organisations and how she has led innovation to deliver more memorable and relevant membership experiences.

👉Please note this is an event for client-side attendees only. Please no agencies, consultancies or studios.

Join us from the comfort of your own home:


Join the series of events inspiring digital leaders to innovate and accelerate their impact, so they can deliver better experiences for their customers. 🤘



This event is hosted by  freestyle
We bring clarity to complexity creating memorable customer experiences.