Communication is key
There will no doubt be some readers who simply respond with ‘duh, of course’, but as I’m really old, I’ve experienced the other side of this, where companies don’t engage their own employees or tell them how the company is faring. Now that we’re doing it, it feels like such a no-brainer. If we’re doing well, we all get to enjoy it. If we’re not, there’s a collective and shared digging-in to change things.
There are reams of academic studies and conference content that showcase the importance of internal comms, and I’m not going anywhere near that here, but what matters to me as a business owner is that we’re doing right by our staff and our prosperity as a company. To me, the Sheepies are a clear example of where we’ve got it right – they’re almost a perk!
Even our nocturnal types (you know who you are) manage to drag themselves in, partly for the croissants and pains au chocolat, but equally because it’s the chance for the whole company to get together and share and participate. The Sheepies are, like other ideal feats of internal communication, an enabling function.
The February update even had 30 (yes 30!) nominations for the monthly Sheepie award, and every nomination was genuine. From the back office team coming in at the weekend to spruce up the office before a new client visit, to the tech guys delivering ahead of schedule, to the impressive plate-spinning of our new account executive, everyone is recognising each other and breaking down departmental silos.
Well, with that finished, I’ve already got someone in mind who has inspired me recently, so I’m off to vote for this month’s star.